Introduction
Welcome to our privacy policy. This is our plan of action when it comes to protecting your privacy. We respect your privacy and take the protection of personal information seriously. The purpose of this policy is to describe the way that we collect, store, use, and protect data that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).
This policy applies to you if you are:
- a visitor to our website; https://bmpsychologist.co.za/
- a prospect who contacts us by phone or email; or
- a customer who has ordered the services that we provide.
- Personal data | information
- Personal data | information includes:
- certain information that we collect automatically when you visit our website;
- certain information collected on registration;
- certain information collected on submission; and
- Acceptance
- Acceptance required
You accept all the terms of this policy when you contact us through:
- phone;
- email;
- our website;
- all other communication channels; or by
- using any of our services.
You may not use any of our services, or our website if you do not accept this policy
Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
Changes
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website, and our services. If you continue to use the website or our services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
- Collection
- On registration
Once you register on our website, you will no longer be anonymous to us. You will provide us with certain personal data | information.
This personal data | information may include:
- your name and surname;
- your email address;
- your telephone number;
- your company name, company registration number, and VAT number;
- your postal address or street address; and
- your username and password
We will use this personal data | information to fulfil your account, provide additional services and information to you as we reasonably deem appropriate, and for any other purposes set out in this policy.
When you contact us
When you contact us, you may be asked to provide certain personal data | information on a voluntary basis. This may include:
- your name and surname;
- your email address; and
- your telephone number.
This information is automatically stored and we will use this personal data | information to provide additional services and information to you, as we reasonably think appropriate, and for any other purposes set out in this policy.
From browser
We automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information).
Purpose for collection
We may use or process services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us.
Processing includes gathering your personal data | information, disclosing it, and combining it with other personal data | information. We generally collect and process your personal data | information for various purposes, including:
- services purposes – such as providing our services;
- marketing purposes – such as pursuing lawful related marketing activities;
- business purposes – such as internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
- legal purposes – such as handling claims, complying with regulations, or pursuing good governance.
We may use your usage information for the purposes described above and to:
remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
- monitor website usage metrics such as total number of visitors and pages accessed; and
- track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.
- Consent to collection
We will obtain your consent to collect personal data | information: in accordance with applicable law; when you provide us with any registration information or optional information.
Privacy by design
When we decide to start a new activity that involves the processing of personal data | information, we take the privacy and data protection laws and principles into account and try to build them into the product or activity.
- Disclosure
- Sharing
We may share your personal data | information with:
- other divisions or companies within the group of companies to which we belong so as to provide joint content and services like registration, customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our services, and communications (they will only use this information to send you marketing communications if you have requested their goods or services);
- an affiliate, in which case we will seek to require the affiliates to honour this privacy policy;
- our goods suppliers or service providers under contract who help supply parts of our business operations, including fraud prevention, bill collection, marketing, technology services (our contracts dictate that these goods suppliers or service providers only use your information in connection with the goods they supply or services they perform for us and not for their own benefit);
- credit bureaus to report account information, as permitted by law;
- banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria); and
- other third parties who provide us with relevant services where appropriate.
- Regulators
We may disclose your personal data | information as required by law or governmental audit.
Law enforcement
We may disclose personal data | information if required:
- by a subpoena or court order;
- to comply with any law;
- to protect the safety of any individual or the general public; and
- to prevent violation of our terms of service.
- Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) about the personal data | information to advertisers or business partners.
Employees
We may need to disclose personal data | information to our employees that require the personal data | information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data | information will have signed non-disclosure and confidentiality agreements.
Security
We take the security of personal data | information very seriously and always do our best to comply with applicable data protection laws. We will implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of the personal data | information.
Accurate and up to date
We will try to keep the personal data we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal data on the website. You are able to review or update any personal data that we hold on you by accessing your account online or emailing us.
Retention
We will only retain your personal data for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
- retention of the record is required or authorised by law; or
- you have consented to the retention of the record.
We may retain your personal data in physical or electronic records at our discretion.
Enquiries
If you have any questions or concerns arising from this Privacy Policy, please contact us on info@bmpsychologist.co.za